Privacy Policy
Privacy Policy
At Native Smokes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.
1. Information We Collect
Personal Information You Provide
When you use our Site, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
Automatically Collected Information
When you browse our Site, we may collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the Site
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order updates and confirmations
- Improve our website and services
- Detect and prevent fraud
- Send marketing communications
3. Sharing Your Information
We may share your information with trusted third parties, including:
- Payment processors
- Shipping and fulfillment providers
- Website hosting and analytics providers
We may also disclose your information:
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Cookies and Tracking Technologies
We use cookies to:
- Keep you logged in
- Remember your preferences
- Analyze website traffic
You can control cookies through your browser settings. Disabling cookies may affect your experience on our Site.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Restrict or object to data processing
To exercise your rights, contact us at the email below.
6. Data Retention
We retain your information only as long as necessary to:
- Fulfill orders
- Comply with legal and tax obligations
- Resolve disputes
7. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
8. Third-Party Services
Our Site may use third-party services (e.g., payment processors, analytics tools). These providers have their own privacy policies, and we encourage you to review them.
9. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
11. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at customersupport@cigarettes.ca
Last updated: [2026-03-20]
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.